Corporate Governance


PIL strictly complies with the relevant laws and regulations in its global operations.

In addition, PIL strives to uphold the highest standards of governance and ethical business conduct in its global operations. All business deals and commercial relationships are conducted in a proper manner, with strong emphasis on legality, integrity and fairness. Towards this end, PIL implements and regularly reviews its systems and processes.

1. Anti-corruption & Anti-bribery

Corruption and bribery negatively impact the economy, businesses, environment and people. A key corruption risk for PIL is in the form of facilitation payments when we deal with local port and customs authorities.

PIL adopts a zero-tolerance approach to corruption and bribery, and has in place an Anti-bribery and Corruption Policy which sets out the responsibilities expected from all of PIL’s staff in observing and upholding PIL’s position on corruption and bribery; and provides information and guidance on how to recognise and deal with corruption and bribery related issues.

As part of risk management, amongst other things, PIL engages in continual risk assessment of internal and external risk factors, evaluation of existing risks protection and mitigation measures (including contractual protection and due diligence) and monitoring of anti-bribery and corruption breaches.

2. Anti-Competitive Behaviour

PIL does not tolerate any form of anti-competitive behaviour. PIL’s staff are guided by the Competition Compliance Policy; and PIL’s legal department and agency management team collectively monitor competition law compliance globally, under the oversight of PIL’s senior management.

3. Whistleblowing Policy

We implement our Whistleblowing Policy to strive towards strengthening our corporate governance.

The Whistleblowing Policy is intended to provide a framework to promote responsible and secure whistleblowing without fear of adverse consequences.

PIL does not tolerate any malpractice, impropriety, statutory non-compliance or wrongdoing by staff in the course of their work. Employees and external parties, such as suppliers, customers, contractors and other stakeholders, may use the channels set out in this Policy to report any concern or complaint.

Whistleblower Committee

PIL’s Whistleblower Committee comprises Mr SS Teo, Executive Chairman and Mr Lars Kastrup, Chief Executive Officer. The Internal Audit Department mans the Whistleblower channels and provides support to the Committee.

Confidentiality and Protection for the Whistleblower

The Whistleblowing Policy provides an avenue for employees of PIL and its group of companies, as well as external parties, in reporting matters of concern to the Whistleblow Committee, without fear of reprisal, discrimination or adverse consequences, and also permits the Committee to address such reports by taking appropriate action(s) against the responsible parties. The Policy is meant to protect genuine whistleblowers from any unfair treatment as a result of their report.

Whistleblowers should report their concerns in good faith. The Policy is not a route for taking up personal grievances. These should continue to be taken up directly with the superiors or the relevant Division or Department Heads in the respective companies.Frivolous and bogus complaints will be disregarded.

Whistleblowers are allowed to report in anonymity. However, we encourage whistleblowers to put their names to the allegations in case further information or clarification is required.

All concerns and identities of the whistleblowers will be treated with strict confidentiality.

Reportable Incidents

Reportable wrongdoings include the following:

  • Questionable accounting matters

  • Conflict of interest

  • Insider trading

  • Acts of corruption and bribery

  • Collusion with competitors

  • Breaches of company policies

  • Unsafe work practices

  • Fraud

  • Employee misconduct

  • Other matters of concern not listed above

Reporting Channels

Alternatively, you may also report via the following channels:

Hotline:      +65 6421 0555
E-mail :      whistleblow@sgp.pilship.com
By Post:      Pacific International Lines (Pte) Ltd,
   128 Beach Road, #15-01 Guoco Midtown, Singapore 189773
   Attention : Whistleblower Committee

To enable us to effectively investigate your concerns, the following information should be provided, where possible:

  • Name(s) of person(s) / company(ies) involved

  • Date, time and location of incident

  • Frequency of occurrence of the incident

  • Value of any money or assets involved

  • Details of evidence (if any)

  • Any other information that may substantiate the concern

Note: The Company may modify this Policy from time to time to maintain compliance with any applicable laws and regulations.